Service Quality Assurance Lead, CX Coaching & Training

A leading service management company in Las Vegas seeks a Service Excellence Quality Assurance Manager to oversee service quality standards. This role involves coaching teams, managing quality assurance processes, and preparing reports on customer experience trends. The ideal candidate has a Bachelor's degree, at least one year of quality assurance experience, and excellent communication skills. This position offers a dynamic work environment with various benefits including health insurance and a retirement plan.
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