QA Manager

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• Promotes Quality compliance through effective administration and enforcement of company policies.
• Responsible for ensuring compliance to internal Quality Assurance guidelines.
• Promotes employee engagement and development through effective training, feedback, and reviews per company guidelines.
• Develops and manages standard work for QA department employees.
• Oversees the development and execution of Quality programs that ensures compliance with company, customer, and regulatory expectations.
• Develops and manages QA Lab practices in accordance with company expectations.
• Manages the maintenance and calibration of all essential QA testing equipment.
• Manages technical training and retention programs for all QA Technicians, QA Leadership, and QAS personnel.
• Develops and manages an incoming raw materials and packaging program that focuses on specification adherence.
• Provides periodic QA awareness training per requirements to all location employees.
• Works closely with R&D on new formula implementation and problem formulas to ensure all QA monitoring parameters are understood and can be effectively tested for.
• Responsible for overseeing customer complaints resolution with emphasis being placed on understanding cause and preventing.
• Works closely with peers to improve QA processes and/or resolve QA related product and/or packaging issues.
• Works closely with Food Safety Manager to ensure all food safety initiatives are consistently met.
• Works with Food Safety Manager to ensure facilities are audit ready all the time.
• Ensures compliance with corporate standards and systems to monitor food safety, food safety culture, quality and facility cleanliness.
• Commitment to safety begins with management. Managers and frontline supervisors are accountable for creating and maintaining a culture of Safety and assuring a safe work environment.
• Responsible for developing Key Performance Indicators (KPI’s) that are Quality Assurance specific, tracking KPI performance, and working with broader peer group to develop improvement initiatives that will improve QA processes and results.

• Lead by example to ensure our highest quality manufacturing practices are being met.
• Ensure team members follow all Ken’s Food Safety and GMP policies.
• Ensure all work is completed in a safe and sanitary manner.
• Ensure team members produce product free of contamination.
• Ensure team members Report any suspicious activities anywhere in or around the plant.
• Ensure team members Inspect work area for any possible product contamination issues on a continuous basis.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Mid-Senior level

Full-time

Quality Assurance

Food and Beverage Manufacturing