Server, Server​/Wait Staff

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Training & development

Join our team as a server at our modern Italian restaurant, opening soon - where authentic recipes meet innovation and inspired hospitality. We are seeking passionate individuals who excel at providing attentive and knowledgeable service.

• Deliver an exceptional dining experience by guiding guests through our menu and suggesting wine and food pairings.
• Communicate effectively with the kitchen and support staff to ensure seamless service.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Anticipate guest needs and respond promptly to requests.
• Handle payment transactions accurately and efficiently.
• Stay knowledgeable about all menu offerings, including daily specials.
• Work as a strong team member with the utmost attention to detail.
• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Utilize problem‑solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

• Must be a minimum of 21 years of age
• Prior experience as a server in a fast‑paced, upscale dining environment.
• Strong understanding of Italian cuisine and wine, or a willingness to learn quickly.
• Excellent communication and multitasking skills.
• Team‑oriented mindset with a commitment to delivering high‑quality service.
• You take pride in exceeding expectations and going above and beyond to deliver exceptional results.
• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high‑pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

• Competitive hourly wage plus tips.
• Ongoing training to expand your food and beverage expertise.
• Employee discount at Refined Restaurant Group locations
• Flexible Schedules