Busser​/Barback​/Barista - Gjelina LV

busser/barback/ barista (floor support associate) gjelina las vegas

hourly pay rate: $ min wage per hour + tips (doe and state)

we define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, hr or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.

as a team member of the gjelina group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, and the ability to multitask and stay organized.

the floor support associate ensures the tables and bar are bussed and cleaned in a timely manner. Provide full operational support during service, maintaining the cleanliness of the venue pre-service, during service, and after service. Set and reset tables in a timely manner, constantly manicuring tables and bar throughout service, clearing tables with efficiency and grace. Assist in fulfilling soft beverage orders, coffee & tea orders.

In addition provide full operational support to expediter, servers, managers, bartenders and to deliver food to guests in a friendly, professional & knowledgeable manner in accordance with all gjelina standards and procedures.

this role welcomes customers into their establishment. They create and serve hot or cold beverages, often tailored to the customer's preferences as baristas. Provide consistent quality in the preparation of cold/hot drinks and brewing of coffee and tea. May a times also be the barback (bartender assistant), is responsible for assisting bartenders to ensure they have everything they need to serve customers efficiently.

Their duties include replacing kegs, restocking glasses and other supplies needed to make drinks and maintaining a clean dining space throughout their shift.

• to maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.
• to have a positive impact
  , taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues.
• to be decisive
  , accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).
• to be motivated and committed
  , approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge in order to improve your performance.
• to be flexible
  , responding quickly and positively to changing environments
• to maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals.

• report for duty on time and ensure you use the time clock to check in and out. Manage your time, including taking rest and meal breaks in compliance with nevada labor law. Keep the manager informed when you leave the restaurant.
• maintain high standards of appearance and hygiene that include clean clothes up to dress code standards, nails and hair and no heavy perfumes/colognes.
• knowledge of all dishes on the menu, to be able to identify them and to know their ingredients
• adhere to all health, safety, alcohol control and sanitation protocols
• know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
• organize, clean, and maintain all areas of service, especially server stations
• prepare the floor at the opening and closing of each shift; stocking, cleaning, and preparing for service
• clear dishes and glassware from tables; know the proper way to remove a dish, how to carry dishes, and how to reset a table, high-top, bar, lowboy and counter.
• polishing and restocking glassware as needed
• polishing and rolling…