Part Time Sales Lead - Summerlin

Description

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

• Bear Builder Role:
• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests, demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.
• Floor Leader on Duty Role:
• Be a role model to others in providing exceptional guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors.
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations.

• High school diploma or GED equivalent.

• Build-A-Bear store associate experience.
• Associate's (or higher) degree in business, management, or a related field.

• Thrives in an Experience First environment.
• Connects with others to inspire results.
• Enjoys meeting and interacting with new people.
• Possesses a "How can I help" attitude.
• Strong desire to develop, train, and support others' success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm when faced with challenging circumstances.

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.
• Lift > 25 pounds.

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution.
• Ability to create an Experience First culture for guests and associates.
• Achievement of assigned goals.
• Consistent execution of operational standards.
• Stakeholder feedback.

• Mid-Senior level

• Part-time

• Sales and Business Development
• Retail