Client Service Representative - Bellagio

Working with the Boutique Management, the Client Service Representative is responsible for the day-to-day management of the Client Service functions of the Boutique. Responsibilities include coordinating the POS System, Aftersales, Phone Communication, Cash Integrity, Inventory Control, Loss Prevention, Client Service, and assisti

• Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, have product knowledge and all other aspects of customer service.
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
• Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls
• Assist in packing or wrapping customers’ merchandise.
• In partnership with Boutique Leadership Team, handle all customer exchanges or returns
• Communicate customer requests and feedback to management.
• Complete all opening and closing procedures including securing all cash and receipts.
• Maintain orderly appearance of register area and keep supplies stocked.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Provide support when needed to the selling floor
• Participate in all inventories.
• Help solve problems and make informed suggestions that affect the service, and efficiency of the cash wrap area
• Support in general Boutique operational tasks, including safety and security, policy and procedures.

• At least 3+ years of retail cashiering experience, with a luxury background preferred.
• Ability to work a full-time schedule including varies hours / days including nights, weekends, and holidays as needed
• Strong interpersonal, communication, organization and follow-through skills
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
• Willingness to adhere to all company policies, procedures, regulations, and standards.
• Availability to travel, as needed

The selected candidate will be offered a salary within the range of $25/hr - $26/hr plus bonus eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience.

• Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability.
• Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more.

ADDITIONAL INFORMATION

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy.

His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of…