Regional Service Specialist

Regional Service Specialist for Bulk Handling Systems – This is a remote role. Candidates may be located anywhere in the U.S. and will be required to travel to California and other regional client sites.

Are you passionate about building strong customer relationships and delivering exceptional service? Join us as a Regional Service Specialist and become a key player in driving customer satisfaction and company growth. This is a remote role with significant travel to California clients, offering flexibility and the opportunity to make a real impact.

• Remote flexibility with opportunities to travel and engage directly with clients.
• Be part of an innovative team driving growth and customer success.
• Competitive compensation and benefits.
• Work with cutting-edge technology and industry-leading solutions.

• Act as the go-to expert for pre- and post-sales support across all product lines and systems.
• Build and maintain strong customer relationships within your territory, with a primary focus on California.
• Provide on-site service education, preventive maintenance recommendations, and parts solutions.
• Collaborate with R&D, Engineering, and Manufacturing teams to improve product performance.
• Document all customer interactions in CRM and ERP systems.
• Drive sales for BHS parts and services through proactive engagement and relationship management.
• Serve as a Subject Matter Expert (SME) on Nihot, BHS, NRT, ZWE, and Controls.

• Education/
  
  Experience:
  
  Bachelor’s degree in business or related field OR 5+ years in outside sales/service in manufacturing.
• Strong communication, leadership, and organizational skills.
• Ability to work independently and exercise sound judgment.
• Exceptional customer service and interpersonal skills.
• Willingness to travel extensively—up to 80%, primarily to California clients.
• Proven track record in managing and growing customer relationships.
• $80,000 to $85,000 annual salary DOE and Location.
• Commission values will be determined based on the role and scope of the work.

Mid‑Senior level

Full‑time

Other

Machinery Manufacturing