Sales Professional - Inside Sales

Overview

Our associates celebrate lives. We celebrate our associates. As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.

• Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.
• Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre- and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
• Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
• Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

• Education
  High School Diploma or equivalent
• Licenses
  Ability to obtain and maintain insurance license as required by state/province
  Current state/province issued driver’s license with an acceptable driving record
• Experience
  Sales or Customer experience preferred
  Previous experience with Customer Relationship Management (CRM) systems preferred
• Knowledge,
  
  Skills And Abilities
  
  
  Proficient computer skills including MS Office suite
  Proficient computer skills with CRM and Social Networking Apps preferred
  Professional demeanor and communication skills
  Bilingual, knowledge of another language preferred
  Professional attire required when meeting with clients or representing the company
  Available to work evenings and weekends

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)