Security Report Writer

Job Responsibilities

• Respond to calls for service to gather all pertinent information related to the creation of a report.
• Strong interpersonal skills and a friendly, solution‑oriented approach.
• Effectively communicate with members of security and management.
• Provide assistance to civil and law enforcement authorities, including testimony in court and administrative hearings.
• Perform chip fills and jackpot verifications.
• Maintain accurate and detailed logs and records of security incidents.
• Regularly escort money and personnel in money‑handling positions.
• Provide first‑aid, including CPR when necessary.
• Patrol all sections of property to identify safety hazards and areas of vulnerability.
• Interview, investigate, and document all applicable incidents in accordance with company policy.
• Assist with lost‑and‑found inquiries.
• Receive incoming security calls (via two‑way radio, telephone, and in person) from employees and guests.
• Call previous guests to gather information for telephonic reports (if required).
• Enforce all company policies and procedures.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Be in an assigned area by designated time, with company‑issued equipment, and ready to work.
• Interact with guests and employees in a positive manner as part of security personnel.
• Understand and perform duties of assignment.
• Respond quickly and courteously to patrons’ needs, questions, comments, or concerns with answers and/or action.
• Submit assigned reports as directed.

• Excellent customer service skills with a focus on professionalism and positive client interactions.
• Organizational and time‑management skills.
• Analytical abilities.
• Exceptional attention to detail.
• Interpersonal skills.
• Advanced computer skills, with an aptitude to learn new systems and procedures.
• Knowledge of incident management systems.
• Must regularly lift and/move up to 10–20 pounds and perform physical tasks such as push, pull, reach, bend, twist, kneel, and balance in various work areas, including confined spaces.
• Must be able to sit for extended periods of time.

• Previous experience working in a similar resort setting.

• Must be able to qualify for licenses and permits required by federal, state, and local regulations.

Entry level

Full‑time

Information Technology

Gambling Facilities and Casinos