Security Dispatch Officer

Summary :

Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance. Reviews and records footage requests.

Essential Functions and Responsibilities :

• Watches cameras and monitors surveillance within the scope of Security responsibility.
• Downloads footage using digital recording equipment as needed or requested.
• Works closely with the property Surveillance department to track suspicious or unusual activity.
• Reports suspicious or unusual activity to property Security personnel for further investigation.
• Captures and prints photos from the monitoring system.
• Remains familiar with the property layout and locations of alarm systems.
• Directs responding units immediately to active alarms.
• Has working knowledge of smoke control panels for manual operation if required.
• Collaborates with law enforcement and courts in response to subpoenas.
• Assists Risk Management and Human Resources with investigations.
• Maintains visitors logs and badges.
• Tracks bio-hazard events.
• Handles hot works permits and red tag procedures.
• Manages and maintains security and engineering equipment.
• Distributes checks and W2 forms.
• Ensures compliance with gaming laws, internal controls, policies, Title 31, and federal regulations.
• Assists with the Casino Security Officer duties as needed.
• Performs other duties as assigned.

Requirements :
Qualifications

• At least one year of experience in casino security, law enforcement, surveillance, military, or EMT roles.
• Ability to read and understand tabular status displays for elevators during emergencies.
• Excellent guest service skills.
• Proven judgment and decision-making skills in challenging situations.
• Preferred experience with Microsoft operating systems and applications.
• Ability to interpret safety rules, operating instructions, and write routine reports.
• Effective communication skills in small and large groups, including agencies.
• Fluent in English and able to communicate via radios.
• Knowledge of applicable laws and codes, including the Las Vegas Fire Department regulations.
• Ability to stay calm during emergencies and coordinate activities.
• Minimum age of 21 years.
• High school diploma or equivalent preferred.

Work Cards

• Nevada Gaming
• Alcohol Awareness

Physical Requirements

• Ability to work in extreme heat and cold for extended periods.
• No fear of heights.
• Ability to jog or run as needed.
• Ability to lift, carry, push, or pull objects weighing up to 75 lbs.
• Good vision, hearing, speech, and literacy skills.
• Ability to sit for over 75% of the time, with occasional movement on the casino floor.
• Maintain focus on details for sustained periods.
• Specific vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.
• Work environment includes smoky, noisy, dark indoor conditions.

Disclaimer

The above statements describe the general nature of the work. Duties and responsibilities may change at any time. Must be able to perform the essential functions with or without reasonable accommodation.