Security Ambassador

This position is responsible for protecting the assets of Downtown Grand while interacting with guests and Team Members ensuring the utmost in guest service.

Responsibilties:

* Walking and observing the casino floor while interacting with the customers to ensure a superior customer experience

* Sign up guests for the loyalty program

* Maintain knowledge of current casino promotions in order to accurately provide information to customers

* Build and maintain relationships with customers utilizing friendly and polite demeanor

* Maintains familiarity with all areas of the property

* Maintains security to ensure the safety of the company and guests

* Protect the company and its assets from theft, vandalism, and illegal activities including the customers, business, and employees

Qualifications:

* Leadership skills, professionalism, and ability to remain calm during stressful situations.

* Must have effective communication skills. Superior guest service experience preferred.

* Must have proficiency in typing, computer skills.

* Must have effective communication skills.

* Must be able to obtain a Gaming Registration, Alcohol Awareness Card and CPR Certification