Surveillance Agent

• Medical
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

The Surveillance Agent I works in a secure, dedicated observation room. They protect company assets and maintain the integrity of gaming and non-gaming operations. This entry-level role reports directly to the Surveillance Manager and works alongside Security personnel, management teams, and law enforcement agencies when necessary. The Surveillance Agent I is responsible for observing, documenting, and reporting activities throughout the property while ensuring compliance with all applicable gaming regulations, company policies, and departmental procedures.

Category: Surveillance

Status: Non
- Exempt

Reports To: Surveillance Manager

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

Las Vegas, Nevada

• Observe gaming tables, slot operations, cashiers' cages, vaults, count rooms, and other designated areas through surveillance equipment to identify suspicious, irregular, unsafe, or illegal activities.
• Monitor gaming and non-gaming operations to protect company assets and maintain operational integrity.
• Ensure compliance with state and federal gaming regulations, company policies, departmental procedures, and internal controls.
• Maintain accurate, detailed, and confidential surveillance logs, observations, equipment inspections, and incident documentation.
• Prepare clear, objective, and detailed verbal and written reports regarding accidents, disturbances, suspicious activity, policy violations, and other security-related incidents.
• Immediately notify supervisors of significant incidents, policy violations, operational concerns, or potential risks to guests, team members, or company assets.
• Assist management with investigations involving guests, team members, operational concerns, and disputes through the review and analysis of recorded video and audio evidence.
• Work cooperatively with Security, Operations, Management, and law enforcement personnel as needed during investigations or incidents.
• Maintain strict confidentiality regarding surveillance observations, investigations, recordings, reports, and any sensitive company information.
• Demonstrate professionalism, sound judgment, and attention to detail while performing surveillance duties.
• Complete all other duties assigned by management.

• High school diploma or General Education Development (GED) required.
• Criminal justice coursework, surveillance training, or related education preferred.

• Must be at least 21 years of age.
• Must successfully pass all required background investigations.
• Must successfully complete required fingerprinting procedures.
• Must obtain and maintain all required gaming licenses, registrations, permits, and approvals.
• Clean criminal history required.

• Basic computer proficiency and ability to learn surveillance systems and related software.
• Strong observation, analytical, and critical-thinking skills.
• Exceptional attention to detail and ability to recognize irregular patterns or behaviors.
• Effective written and verbal communication skills.
• Ability to prepare accurate, objective, and detailed reports.
• Ability to maintain confidentiality and…