Surveillance Agent II

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients.

Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas.

Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players.

KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Ellis Island Casino, Hotel & Brewery

The Surveillance Agent II safeguards company assets, gaming integrity, and regulatory compliance through vigilant electronic monitoring and advanced investigative techniques. This position is responsible for actively analyzing live and recorded surveillance footage to identify sophisticated cheating methods, advantage play, internal theft, suspicious financial activity, and other threats to the operation. The Surveillance Agent II supports operational integrity through proactive monitoring, investigative reviews, regulatory audits, and surveillance system oversight.

Surveillance

Non - Exempt

Surveillance Manager

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

In-person in Las Vegas, NV, 89109:
Reliably commute or plan to relocate before starting work (required).

• Analyze real-time and recorded surveillance footage throughout gaming areas, including table games, slot operations, cash rooms, and public spaces using CCTV and advanced PTZ (Pan-Tilt-Zoom) camera systems.
• Monitor casino operations to protect company assets and ensure gaming integrity.
• Detect irregular activity, suspicious financial transactions, policy violations, advantage play, cheating schemes, internal theft, collusion, card counting, and device tampering.
• Audit gaming operations and casino activities for compliance with Minimum Internal Control Standards (MICS), state gaming regulations, federal requirements, and company policies.
• Conduct detailed investigations involving guest disputes, employee concerns, security incidents, financial discrepancies, and operational risks through the review of recorded surveillance footage.
• Prepare thorough, factual, and legally compliant reports, investigative summaries, evidence documentation, and case logs for management, regulatory agencies, or law enforcement when appropriate.
• Perform routine diagnostic checks of surveillance hardware, software, video management systems, access control systems, and related equipment.
• Immediately report equipment failures, security vulnerabilities, operational concerns, or system malfunctions to management.
• Assist management, Security, and other operational departments with investigations and risk mitigation efforts.
• Maintai…