Case Manager; Senior Services

The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting passionate and talented people who represent our organization by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects the client experience. Every program is designed with our clients in mind;

we are client‑centric.

Everything we do is guided by our core values of Respect, Integrity, Innovation, and Compassion, and by our Gold Standard of service. We believe every person who walks through our doors deserves to be treated with the same care, dignity, and respect you would want for your own family.

That commitment comes to life through the direct support we provide to individuals and families throughout our community. Our Case Manager (Senior Services) works directly with older adults to help them navigate challenges, access essential resources, and develop meaningful goals that support greater stability, independence, and quality of life.

We're looking for someone who can build strong, trusting relationships with older adults while bringing accuracy, organization, compassion, and accountability to every part of their work.

As a Case Manager (Senior Services), you'll provide comprehensive case management services to older adults who may need assistance navigating food access, public benefits, housing, healthcare resources, financial stability, transportation, and other supportive services.

You’ll work directly with clients to assess their needs, develop individualized service plans, connect them with appropriate community resources, coordinate referrals, and provide ongoing support as they work toward greater stability, independence, and quality of life.

This is a highly client‑facing and data‑driven role. You’ll balance meaningful direct service with detailed case documentation, including maintaining accurate client records, tracking services and outcomes, and completing required documentation in HMIS and Salesforce within established timelines.

This is a great opportunity for an experienced Case Manager who enjoys working with older adults, understands the unique needs and barriers they may experience, and is equally comfortable building relationships with clients and managing the data and documentation behind their services.

The ideal person for this role is compassionate, patient, highly organized, detail‑oriented, comfortable working with data, and able to balance an active caseload with documentation, referrals, follow‑up, and changing client needs.

This is a full‑time position requiring approximately 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional evening, weekend, event‑based, or on‑call work may be required depending on operational needs.

• Conduct intake assessments to identify client needs, strengths, goals, and barriers to long‑term stability
• Develop individualized action plans with clients focused on housing, health, financial stability, food access, transportation, social support, and other essential needs
• Provide ongoing case management by monitoring client progress, reassessing needs, evaluating outcomes, and adjusting service plans as needed
• Conduct regular client assessments and follow‑up to ensure clients are receiving appropriate support
• Connect clients with community resources, including housing programs, healthcare and mental health services, food assistance, transportation, financial assistance, benefits programs, and other supportive services
• Facilitate referrals and follow up to help clients successfully access available resources
• Provide crisis…