Embedded Linux Field Engineering Manager; Americas

Embedded Linux Field Engineering Manager (Americas only)

Join Canonical as an Embedded Linux Field Engineering Manager (Americas only) and lead a regionally-focused team of Field Engineers in Presales and Professional Services activities, helping customers with solution architecture, design and delivery. This is a remote role; you will manage a team based in one of the three Geos – Americas, EMEA or APAC – that spans only a few timezones.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. Canonical is founder‑led, profitable, growing, and operates with a highly distributed workforce of 1,200+ colleagues in 75+ countries.

• Lead and develop a team of Field Engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
• Solve customer problems by promoting our technologies and being a trusted advisor
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders

• Exceptional academic track record from both high school and university
• Bachelor’s degree in Computer Science or related technical field
• Extensive embedded Linux experience – Yocto or other
• Extensive Linux experience – Debian or Ubuntu preferred
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Ability to manage a small team
• Experience with customer engagements
• Professional written and spoken English
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Result-oriented, with a personal drive to meet commitments
• Ability to communicate the business benefits of technology
• Humble learner and quick study

Other desirable traits include RTOS experience, additional programming or human languages, and previous experience working in a remote-first, diverse, distributed company.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.