Shipping Supervisor

Join our
Distribution Center
and be the driving force for our store’s merchandise!

The DC Shipping Supervisor oversees shipping operations ensuring that all outbound packages are shipped efficiently and delivered as expected.

Location: Distribution Center, 3755 W Sunset Road, Suite A, Las Vegas, NV 89118

Schedule: Morning Shift (A1): 6:00 am - 2:30 pm Monday - Friday

Pay
: $50,000 annually

• Ensures all outbound cartons are shipped per WHSmith procedures and fragile items re-packed as necessary for safe transport
• Assists Operations Manager as needed with analyzing shipping costs and trends
• Coordinates activities of associates assigned to the shipping department to maximize DC productivity
• Reports training/productivity issues immediately to Operations Manager
• Report any DC Associate issues to Operations Manager promptly
• Ensures Hazmat/liquor shipments are shipped according to carrier guidelines and requirements
• Ensures international shipments meet carrier, US and recipient country customs requirements and are properly documented including NAFTA forms when applicable
• Ensures customer sales and customer returns are processed/shipped within 2 business days of receipt
• Tracks all outbound packages and LTL freight shipments ensuring delivery. Advises recipients and DC Operations of delays. Submits requests for refunds to carriers on service time failures or damages and submits appropriate claim paperwork when necessary
• Provides outer market stores with comprehensive shipping instructions and offers assistance with training when needed or upon request
• Maintains log in credentials for UPS Campus Ship for outer market stores
• Ensures WHSmith shipping systems are up to date with current UPS shipping applications and software and keeps UPS address books current
• Ensures associates assigned to the shipping department are properly trained and consistently follow WHSmith shipping procedures and DC policies and procedures
• Consistently communicates any store, customer, vendor or carrier issues to Operations Manager
• Communicates effectively other department supervisors to ensure scheduled store shipping cartons are cleared from the lanes and shipped in APTOS WMS system including cross dock orders
• Conducts outbound product carton QC checks as directed
• Ensures that the shipping department is kept clean, organized and in accordance with WHSmith Safety standards
• Notifies Operations Manager of any apparent damage to the DC, shipping/receiving docks or WHSmith assets. Assists in investigations as requested
• Maintains confidentiality of company sources and information
• Supervisory duties; hiring, firing, performance management and coaching of departmental staff
• Other duties may be assigned

• 1+ years of distribution center or shipping and receiving experience
• Knowledge of hand held terminal (HHT) applications
• Pass certification training and yearly re-certification on sit down lift trucks and order pickers
• Safely operate other DC equipment such as pallet jacks, rental scissor lifts, hand trucks
• 1+ years of supervisory or team leader experience
• Above average knowledge of Microsoft Office
• Excellent communication and people skills
• Desire to work as a team with a results driven approach
• Ability to multi task and problem solve
• Satisfactory Criminal Background Check and Drug Testing required
• Overtime and weekend work may be required

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Limited travel or overnight
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Occasionally outdoors
• Frequently exposed to varying temperatures from below 32 degrees to above 90 degrees
• Lift up to 50 lbs.
• Use of fine motor hand functions

We can’t wait to meet you so apply today!

WH Smith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
WH Smith North America
, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a…