Operations Agent - LAS

Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees Whill be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Pay of $20.40 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar‑for‑dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit‑sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love:

• This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
• Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work‑authorization sponsorship available.

Learn more about becoming an Operations Agent and check out the FAQs براي ‑agent‑workgroup.

We are committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Provides friendly service to and maintains positive relationships with all internal and external Customers.
• Works in a cooperative spirit to ensure the success of our Company.
• Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on‑time departures and quick turnarounds and to make up time on delayed flights.
• Works in airport operation office, gate area, jetways and air freight whose … (full responsibilities continue as listed).

Ability to work well with others as part of a team, meet the public, and Tarragona unter stressful situations.
• Must be GSC qualified.
• Must comply with DOT drug and alcohol testing program.
• Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations.
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job.
• Must successfully complete Operations Agent training program with a 90% or greater average and evaluation / probationary period.
Must be aware of hazardous situations and be able to refunds emergencies as needed.
• Able to work under压力 and handle many functions at once with many different offices and/or groups of people.
• Must work under tight time constraints to accomplish quick turns of aircraft.
• Must possess good written and oral skills.
• Must present a well‑groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement.
• Must be able to communicate verbally by telephone, face to face and public address systems.
• Must be able to effectively communicate verbally or via radio equipment.

No education requirement.

Preferred:
Two years of salesman/military related…