Supervisor, Warehouse Operations

Overview

Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

As a Warehouse Supervisor at Light & Wonder, you will play a critical role in leading the daily operations of warehouse inventory control, receiving, and put-away functions across multiple buildings. This position requires a hands-on leader with strong organizational skills, a continuous improvement mindset, and a focus on safety, accuracy, and accountability. You will supervise warehouse associates, manage vendor coordination, and ensure compliance with internal procedures and inventory standards.

Success in this role is measured by inventory accuracy, process adherence, reporting quality, and team performance.

• Operational Leadership & Accountability:
  Lead and manage daily receiving and put-away operations in accordance with Light & Wonder's logistics procedures and performance standards.
• Operational Leadership & Accountability:
  Drive a culture of accountability through clear delegation, expectations, and performance follow-up with receiving and inventory control teams.
• Operational Leadership & Accountability:
  Supervise staff across multiple warehouse buildings to ensure alignment, consistency, and coverage of tasks.
• Operational Leadership & Accountability:
  Ensure timely and accurate completion of all inbound receipts and system transactions in Oracle ERP.
• Operational Leadership & Accountability:
  Collaborate with Purchasing and Planning teams to resolve discrepancies, incomplete shipments, and other inbound issues.

• Maintain high levels of inventory accuracy through real-time transaction compliance, root cause analysis, and timely resolution of discrepancies.
• Monitor and audit inventory movements; proactively identify trends and implement corrective actions to eliminate recurring errors.
• Oversee inventory-related processes such as lot control, FIFO adherence, and storage optimization for traceability and efficiency.
• Partner with Inventory Control and Cycle Count teams to improve bin accuracy and support inventory audits and physical counts.

• Schedule and manage inbound appointments with freight vendors and suppliers to ensure efficient dock usage.
• Serve as the primary point of contact for Receiving-related issues and follow-ups with vendors, procurement, and logistics partners.

• Prepare and present monthly reports on key metrics including inventory accuracy, receiving timeliness, put-away lag, and operational throughput.
• Analyze transactional data to identify inefficiencies, trends, and improvement opportunities within the receiving and inventory process.

• Foster a lean warehouse environment by promoting standard work, waste reduction, and 5S principles.
• Identify process gaps and lead initiatives to improve safety, efficiency, and productivity within the receiving function.
• Engage team members in structured problem-solving and Kaizen-style improvements.

• Enforce and monitor adherence to all warehouse safety procedures and forklift/machinery operation standards.
• Conduct safety audits and ensure timely correction of hazards or unsafe practices.
• Maintain a clean, organized, and hazard-free warehouse environment.

• 3+ years of warehouse supervision or team lead experience in a manufacturing or distribution environment.
• Strong understanding of warehouse operations, inventory control, and ERP systems (Oracle experience preferred).
• Proficient in Microsoft Excel and reporting tools.
• Demonstrated ability to lead teams and drive accountability.
• Experience with lean warehousing practices and continuous improvement methodologies.
• Strong verbal and written communication skills; ability to work cross-functional and influence without authority.

• Ability to lift up to 50 lbs and operate warehouse equipment including forklifts and pallet jacks.
• Ability to work on-site in a fast-paced warehouse environment across multiple buildings as needed.

• High school graduate or equivalent must be able to verify.

• Working knowledge of MS Office
• Strong working knowledge of Oracle and Agile preferred
• Experience with quality environments such as ISO or Lean Six Sigma
• Lean Manufacturing, Kaizen, or similar process improvement experience a plus
• Sarbanes Oxley process knowledge

The working conditions are representative and typical of similar jobs in comparable organizations.

Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards…