Administrative Assistant

Overview

A Lifetime of Smiles – Leading with Heart, Innovation, and Excellence

Are you a natural leader with a passion for driving operational excellence? At A Lifetime of Smiles, we’re looking for our next strong teammate who thrives in a fast-paced environment, brings a proactive mindset, and is eager to play a key role in our team.

With over 26 years of award-winning care in our community, we’re more than a dental practice; we’re a team on a mission to change lives through extraordinary smiles. Our state-of-the-art, full-service dental facility offers comprehensive care from preventative and cosmetic dentistry to advanced oral surgery and orthodontics. We’re proud to lead with heart, humor, and innovation in everything we do.

You’ll collaborate closely with our doctors, clinical team, and support staff to ensure optimal patient experiences, efficient scheduling systems, and streamlined workflows.

• Oversee and optimize the daily operations
• Supervise team members and provide mentorship, coaching, and performance feedback
• Develop and audit scheduling strategies to support clinical needs and production goals
• Analyze and improve patient flow, front desk procedures, and communication protocols
• Manage complex treatment plans, financial arrangements, and insurance billing with attention to detail and empathy
• Serve as liaison between administrative, clinical, and leadership teams to ensure smooth coordination
• Train the new team members and maintain consistency in service excellence
• Support compliance with HIPAA, insurance regulations, and internal documentation standards

• 5 years+ of experience in healthcare administration, dental office management, or a related leadership role
• Exceptional interpersonal and communication skills
• Proven ability to lead, motivate, and mentor a team
• Advanced proficiency in digital systems (Google Workspace, practice management software, scheduling tools)
• Strong understanding of insurance coordination and revenue cycle processes
• Detail-oriented, highly organized, and able to handle sensitive information with discretion
• A passion for service and a mindset for continuous improvement

• Mentorship with four on-site doctors and an experienced leadership team
• Competitive compensation and robust benefits, including 401(K) match and generous PTO
• Flexible hours with no weekends
• Opportunities for professional development and advancement
• A truly positive and collaborative team culture
• Monthly celebrations, team outings, espresso machines, and yes, dance parties

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Wellness resources
• Donation matching
• Free uniforms
• Health insurance
• Relocation bonus
• Tuition assistance

We’re not your typical dental office — and this isn’t your typical admin job. If you’re a strategic thinker with a passion for leadership, patient care, and operational excellence, this is your opportunity to shine.