Elite Plumbing Division of Nicklas Supply - Latrobe - Plumbing Counter Sales

Are you a people person who enjoys helping customers find the right products? Do you have an interest in plumbing, kitchen, bath, or related products?
Nicklas Supply Inc. is looking for a Counter Sales Associate who can provide outstanding customer service while helping customers find the products and solutions they need.

At Nicklas Supply, we take pride in being an employee-owned company committed to quality products, customer satisfaction, and a positive, productive workplace. Our sales associates are an important part of delivering on that commitment every day.

Medical, Dental, and Vision coverage; 401(k) with Matching;
Life Insurance;
Health Savings Account (HSA) with Matching;
Short Term Disability;
Paid Time Off and Holidays;
Discretionary Bonuses;
Earned Income Access;
Employee Stock Ownership;
Employee Assistance Programs.

We're looking for someone who is friendly, dependable, organized, and comfortable working with customers
. You should enjoy learning about products and be able to work in a fast-paced environment where every day can be a little different.

As a Counter Sales Associate, you'll be one of the faces of Nicklas Supply. You'll work directly with customers in person and over the phone, answer questions, process orders, recommend products, and build relationships that keep customers coming back. You'll also have opportunities to help grow the business by identifying additional customer needs and assisting with sales efforts.

• Welcome customers and provide friendly, knowledgeable service in person and over the phone.
• Help customers identify and select the right plumbing products for their needs. Recommend additional or alternative products when appropriate
• Answer questions about products, availability, pricing, and alternatives.
• Accurately enter and process customer orders and sales information, including payments.
• Promote products, specials, and promotions.
• Follow up on special customer requests.
• Develop and maintain strong knowledge of plumbing products, industry trends, and pricing.
• Handle warranty claims, returns, and customer concerns professionally and efficiently.
• Operate material-handling equipment safely.
• Keep the counter and display areas clean, organized, and presentable.
• Work with coworkers and other departments to provide excellent service and meet company goals.
• Use order entry, point-of-sale, inventory, email, computer, and other technology systems.

• Valid PA driver's license and reliable transportation.
• Basic math and strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced, physically demanding environment. That requires standing and walking for much of the workday and performing physical tasks such as bending, squatting, climbing, reaching, pushing, pulling, carrying, and lifting 50 pounds regularly.
• Comfortable working at heights

• Previous sales experience.
• Plumbing product or industry knowledge.

This is an in-person, full-time Monday–Friday position
. The role combines customer service, sales, product knowledge, order processing, and some hands‑on warehouse activity. You'll work closely with customers, vendors, coworkers, and other departments, making communication and teamwork an important part of the job.

If you are ready to build product knowledge in the plumbing wholesale industry, enjoy helping people, and building customer relationships, we'd love to hear from you!

DISCLOSURE REGARDING BACKGROUND INVESTIGATION

Nicklas Supply Inc.

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