Quality Assurance Specialist

Overview

Quality Assurance Specialist role at Broward Behavioral Health Coalition. Position

Reports To:

Director of Administration. Exempt status;
Full Time;
Salary: $50,000 - 55,000 (Annual) + Benefits.

Location:

Hialeah, FL.

The Quality Assurance Specialist assists the Director of Administration and Quality Improvement Manager with developing and managing quality improvement initiatives that include evidence-based practice implementation, fidelity evaluation, data quality, and provider support. The QA Specialist provides training, technical assistance and guidance to providers regarding performance outcomes, fidelity, and other continuous quality improvement initiatives, as needed.

• Coordinates with staff and the Provider network on performance measures
• Assists in tracking, analysis and trending continuous quality improvement data, including weekly reviews of performance measures
• Assists with supporting Evidence Based initiatives
• Assists with Provider monitoring
• Reviews Providers’ performance measures to ensure compliance
• Communicates with Providers regarding data/quality needs
• Provides technical assistance for Providers regarding performance measure data input
• Attends internal and system of care and community meetings, as required
• Manages assignments and any other duties as directed by the Director of Administration and Quality Improvement Manager
• Reviews Department of Children and Families Guidance Documents
• Attends meetings and/or training related to quality improvement and performance measure data

• Master’s Degree in one of the Behavioral Health Field professions required
• Professional License in the Behavioral Health Field preferred
• Two Years of Experience in the Behavioral Health Field
• Knowledge of evidence-based practices, clinical assessment process, treatment planning, outcome measurement and quality management
• Experience writing reports and entering data into Excel spreadsheets
• Experience with training, technical assistance, and implementation is preferred

• Problem Solving – Identifies and resolves problems in a timely manner. Gathers appropriate and relevant information towards positive resolution.
• Oral Communication – Ability to communicate effectively with peers, consumers, management, and executive leadership. Excellent interpersonal and team building skills. Must be able to develop strong working relationships with providers and stakeholders throughout the county.
• Written Communication – Can fluently read and write in English. Able to capture salient points in writing, uses correct grammar, writes clearly and succinctly. Can interpret various instructions furnished in written, oral diagram, or schedule form. Drafts routine reports and correspondence with accuracy and thoroughness.
• Reliable – Punctual with acceptable attendance, ability to travel throughout the community as needed, works independently, prioritizes tasks, and meets deadlines.
• Professionalism – Approaches others tactfully, works well under pressure, accepts guidance and supervision, and takes responsibility for actions.

Good health as evidenced by acceptable pre-employment health screening, ability to function effectively under stressful circumstances, and acceptable attendance. Valid driver’s license and acceptable driving record. Will consent to background screening processes as required by the State, including fingerprint-based checks.

BBHC provides a comprehensive system of care for substance use, mental health, and co-occurring disorders for individuals in Broward County. As a non-profit organization, BBHC also manages local and national grants to develop evidence-based practices and practice improvement for providers and persons served. BBHC contracts with Concordia Behavioral Health to provide services related to BBHC’s network.

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Quality Assurance
• Industries:
  Mental Health Care

Note:

This description consolidates the information from the original posting to remove repetition and present a clear, job-focused summary.