Senior Administrator

Main area Administrative Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job  

Site Launceston Family Hub Town Launceston Salary £25,760 - £27,476 per annum Salary period Yearly Closing 14/10/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

We’re looking for a motivated and organised individual to join our team.

If you thrive in a busy environment, take pride in delivering high-quality administrative support, and want to make a meaningful difference to children, families and clinical staff, we would love to hear from you. This is a varied and rewarding role where no two days are the same, offering a fantastic opportunity to develop your skills while contributing to an essential service.

An exciting opportunity has arisen for an enthusiastic, flexible and proactive Senior Administrator to join our CAMHS East ICA Team in Launceston.

In this role, you will play a key part in the smooth day-to-day running of the team, helping to coordinate and deliver high-quality administrative support. You will help ensure that children and their families receive an efficient, responsive and positive service, while working in line with agreed procedures and timescales.

You will also contribute to maintaining high standards across the team, supporting colleagues with administrative tasks, and ensuring all patients, families, staff and visitors are treated with professionalism, kindness and respect at all times.

The post holder will be responsible for the provision of administrative support, their key responsibilities will include, but are not limited to:

• Provide comprehensive administrative support across the service

Deliver reception duties, including welcoming families and answering telephone calls

• Process new referrals and manage multiple email inboxes
• Prepare correspondence, including referrals, reports, and discharges etc
• Maintain and manage diaries
• Scan and accurately record confidential information on computer systems
• Liaise with professionals to gather information for the clinical team
• Update and maintain Rio essential demographic information
• Take minutes at various meetings

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver…