Neighbourhoods Housing Officer

Neighbourhoods Housing Officer – Launceston

Location: Launceston / North Cornwall

Pay: £20.75 per hour

Hours: 37 hours per week (Monday–Friday)

Contract: Temporary until October 2026

• Manage a designated patch of social housing properties and act as the main point of contact for residents.
• Deliver excellent tenancy and neighbourhood management services.
• Conduct tenancy sign‑ups, property viewings, and tenancy visits.
• Investigate and resolve tenancy breaches, including anti‑social behaviour and safeguarding concerns.
• Monitor estate standards and contractor performance to ensure high‑quality neighbourhoods.
• Build strong relationships with residents, colleagues, and partner agencies.
• Support resident engagement and community development initiatives.

• Experience in social housing, tenancy or neighbourhood management.
• Strong knowledge of tenancy management and estate services.
• Excellent communication and customer service skills.
• Ability to manage a varied caseload and prioritise competing demands.
• A proactive, organised and solutions‑focused approach.
• Full UK driving licence and access to a suitable vehicle (essential).
• Enhanced DBS check required.

To apply, contact Carol Jones – Phone: – Email: