State Human Resource Analyst IV

This position within the Division of Training and HR Solutions is responsible for the statewide development, coordination, and delivery of training programs, courses, and instructional materials that support the needs of State agencies. The incumbent also serves as the backup instructor for employee benefits training and other department-led programs. The role oversees and facilitates training initiatives that directly support State of Delaware employees and provides instructional services across State government.

This position requires proficiency in delivering virtual training through Microsoft Teams, Zoom, or similar platforms, as well as the ability to effectively integrate technology into classroom-based instruction.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• 2 years of experience in researching, selecting, and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• 6 months of experience using virtual platform software such as Teams, Zoom, or Webex.

Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments.

Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed.

• Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
• Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
• Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
• Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
• Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
• Conducts special reviews, studies and/or projects and presents findings.
• Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
• Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
• Participates in meetings, conference calls and/or presentations.
• May develop job aids, forms, or communications for area of expertise.
• May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

JOB REQUIREMENTS for State Human Resource Analyst IV

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Applicants must possess at least one of the following:

• Possession of a Bachelors degree or higher.
• Four…