ServiceNow Developer

Join to apply for the Service Now Developer role at Johns Hopkins Applied Physics Laboratory

Join to apply for the Service Now Developer role at Johns Hopkins Applied Physics Laboratory

Johns Hopkins Applied Physics Laboratory provided pay range

This range is provided by Johns Hopkins Applied Physics Laboratory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $/yr

Description

Are you a motivated, enthusiastic developer interested in operational and project support?

Do you have the skills to design, develop, test, and support Service Now applications?

If this is you, we believe you would enjoy being a part of our team at APL!

You will join our hardworking team where we value innovation, creativity, life-long learning, and professional growth. We always strive to nurture an environment of collaboration and teamwork as we work hand-in-hand with our customers.

In This Role, You Will

• Build, improve, and support applications on the Service Now platform.
• Develop scoped apps, flows, service requests, ACLs, widgets, integrations, and email notifications.
• Create reports, views, and dashboards in Service Now.
• Work closely with customers to understand needs and turn them into technical solutions.
• Provide input on project planning and implementation based on your technical understanding.
• Address issues in Service Now and support users in resolving them.
• Test and update customizations during platform upgrades.
• Train users and promote awareness of Service Now capabilities across the organization.

Qualifications

You’re a strong candidate if you have:

• A Bachelor’s degree in Computer Science, IT, or a related field — or equivalent work experience.
• Experience with the Service Now platform and a solid understanding of ITIL practices.
• Familiarity with Service Now APIs like Glide Record, Glide Ajax, and other server/client-side scripting tools.
• Proficiency in scripting using JavaScript, plus working knowledge of HTML and CSS.
• Strong communication skills and the ability to explain technical details to a variety of audiences.
• A problem-solving mentality, using your experience, research skills, and available tools.
• Strong grasp of the Service Now platform's architecture and best practices, capable of designing scalable, maintainable solutions beyond basic configurations.
• Experience in at least three of these areas:
• Incident, Change, or Release Management
• Knowledge Management
• Service Portal or Employee Center
• Asset or Configuration Management
• Reports, Dashboards, or Performance Analytics
• Are able to obtain a Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

You’ll Stand Out If You Also Have

• Experience building in Service Now’s Next Experience (UI Builder).
• Familiarity with Angular
  
  JS or the UI Framework used in Next Experience.
• Integration experience with REST APIs and JSON.
• Experience designing and delivering Service Now training.
• A background in designing workflows / flows for both IT and non-IT processes.

About Us

Why Work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://(Use the "Apply for this Job" box below)..

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion,…