Operations Manager

PURPOSE OF THE JOB

The Operations Manager creates and fulfills the monthly and quarterly production schedules that achieve Planned Revenue, Labor Contribution Margins, On-Time Delivery, and Quality. This position gives proper direction to all production employees in the Interior department to ensure customer commitments are fulfilled. The Operation Manager is responsible for manufacturing operations and implementing lean manufacturing while maximizing production. This leader is a change agent developing short and long‑term goals and creating an inclusive continuous environment with an unconditional commitment to safety, waste, and employee engagement.

Reports to
:
Plant Leader (Manager)

Span of Control
:
This position has 2 direct reports, 7 indirect reports. The Interior Operations Manager is responsible for the Interior plant operations employees in Laurel.

• Leads from the OC Safety Stand:
  All accidents are preventable, safety is everyone’s responsibility, working safely is a condition of employment.
• Ensures a safe and secure work environment for all employees, contractors and visitors.
• Shows passion and caring for our people, leads from our safety stand and treats safety as the first priority.
• Ensures a clear and effective measurement system is established and implemented to drive results; rewards and celebrates safe behaviors and achievements as well as ensures accountability.

• Develop a culture that embraces the realistic goal of zero defects for our customers.
• Raise the level of our quality systems and service to provide a customer experience that fosters strong relations.
• Ensure open communication between the facility, the sales team and our customers.
• Ensure customer quality and service concerns are resolved in a timely manner.

• Implement strategic programs that improve labor efficiency, on‑time delivery, continuous quality improvement, safety workplace, and exceed customer requirements.
• Develop a culture of teamwork and commitment to the customer; service and quality are what make us successful.
• Drives a corporate culture that focuses on facts, tangible results and behaviors.
• Generates monthly reports to effectively communicate program contributions, lead‑times, on‑time delivery, continuous improvement efforts, and manufacturing issues and needs.
• Provides input for selection of appropriate manufacturing equipment to ensure the most cost‑efficient solution is available within company budget guidelines.
• Maintains manufacturing staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job goals and expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Produces products by establishing production planning systems, maintaining good manufacturing practices, enforcing quality standards, improving products and processes.
• Interfaces closely with Plant Quality Manager and Supply Chain Manager to effectively develop purchasing and logistical systems, inventory and production control and quality requirements.
• Achieves financial objectives by establishing objectives; developing budgets; controlling costs, maximizing use of available assets.
• Provides leadership needed to ensure the product quality meets product specifications and criteria for all products shipped from the plant.
• Ensures efficient utilization of plant employees and equipment to meet productivity and cost effectiveness in meeting the plant’s business goals.
• Leads a trained and motivated workforce capable of implementing and executing the business strategy.
• Works with all functional departments to actively pursue manufacturing excellence programs along with fostering a “one Plant” partnership with peers to achieve aligned goals.
• Develops and implements with Plant Manager an annual operating plan including capital plan, cost‑down projects, production department…