Technical Assistance Manager; Western region

Are you a strategic leader with a passion for growth, innovation, and transforming the landscape of early childhood education? Shine Early Learning is looking for a dynamic Technical Assistance Manager (Western Region) to drive our mission to eliminate the gaps between young children’s potential and their success in school and life.

Our mission is bold:
To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values:
Data-Informed Learning;
Transparent & Open Communication;
Growth Mindset;
Championing Equality;
Caring Teams &

Communities.

The Technical Assistance (TA) Manager is responsible for supervising a team of specialists to ensure that Technical Assistance is provided with quality and fidelity. SPARK Montana is the state’s regulatory and quality TA services vendor and provides a wide range of services that support child care providers.

SPARK is responsible for implementing support services designed to build innovative and cost-efficient provider practices in order to improve child care program outcomes. Service areas include, but are not limited to, the following: technical assistance and training, communication and collaboration with

stakeholders, effectively tracking and documenting technical assistance activities, ensuring compliance with the state’s commitment to Tribal Collaboration, supporting criminal background checks, supporting

emergency preparedness, and using data for reporting, management and continuous improvement. Project Goals include:
1) Expanding child care capacity,
2) Retention of child care business,
3) Growth of Quality Programs,
4) Provider education, and
5) Decreased deficiencies and licensing violations.

* This position will serve the following counties
- Flathead, Lake, Lincoln, Mineral, Missoula, Ravalli, Sanders, Beaverhead, Broadwater, Deer Lodge, Gallatin, Granite, Jefferson, Lewis and Clark, Madison, Meagher, Park, Powell and Silver Bow*

• Provide continual professional development for each TA Specialist and Content Specialists on the team at a regular frequency, including on-site, in-program support, that ensures continued expertise and consistency among specialists within the team.
• Use data to inform and improve individual and team performance.
• Develop and manage TA Specialists and Content Specialists who deliver customized support to providers with their practices at the classroom level and organizational/leadership level.
• Build an effective team that is capable of delivering high-quality support and collaborating effectively within the team and across the project.
• Collaborate with the Project Director and Deputy Director, recruits,hires and onboards TA Specialists and Content Specialists.
• Collaborate with the Project Director and Deputy Director, to develop protocols and procedures that ensure technical assistance practices are consistently and reliably deployed.
• Participate in assigned meetings, events and training as required.

• Supervise assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educate direct reports on all department and company policies and procedures.
• Meet with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Represent team and/or department at meetings, events, and training as required.