T-Mobile Authorized Retailer Sales Associate

T-Mobile Authorized Retailer Sales Associate

Join GP Mobile and work with Luna Wireless, one of the largest authorized T‑Mobile retailers in the US, as a Retail Sales Representative. We are seeking candidates with hustle and ambition for unlimited potential.

We offer unlimited commissions in a fast‑paced environment. Full‑time and part‑time positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

• 401(k)
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance

#Career Growth #Connected Culture

Be unstoppable with us! Do you have what it takes? Are you a game changer?

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast‑paced environment where technology innovations, customer needs, and the retail experience continuously evolve. They immerse themselves in significant connections with our customers, building new and deepening existing relationships.

This learning role requires completing new employee training.

Build proficiency in serving and selling to customers, while providing a world‑class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in‑store.
• Exploring individual needs and providing hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including unique accessories and cutting‑edge IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.

• Demonstrate how T‑Mobile coverage stacks up in customers’ neighborhoods, providing a lightning‑fast LTE network.
• Explain why T‑Mobile plans and services enable customers to live unlimited, feel the love, stay connected, and go further.
• Complete training on T‑Mobile in‑store experience, new skills and processes, and knowledge of systems and reference resources.
• Make the most of time on shift by seeking information between customers and learning about innovations.

• Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
• Successfully identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

• Passionate customer advocate who enjoys connecting with customers and having fun.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, sharing ideas, serving customers, and resolving issues.
• Effective at balancing customer needs and performance goals.
• 6 months of customer service and/or sales experience; retail environment preferred.

• Competitive base pay plus commission.
• Benefits for part‑time and full‑time associates.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

Entry level

Part‑time (Full‑time positions available)

Sales and Business Development

Wireless Services

At Luna Wireless, A T‑Mobile Premium Retailer, we are an equal opportunity employer and welcome everyone to our team. We strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non‑binary people, and parents to apply. We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway.

For “Salesperson” roles.