Product Manager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees.

Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Workspace is one of Nexthink’s most strategic products, offering AI capabilities to help IT organizations manage how employees interact with their digital environment. We are looking for an experienced Product Manager to join the Workspace team and take full ownership of day-to-day product delivery — partnering closely with engineering, design, and cross-functional teams to keep pace with the team’s ambitious roadmap.

In this role, you will be driving execution of the roadmap for our AI-native product:
Workspace. You will contribute to discovery, feature delivery, and cross-functional coordination, ensuring engineering is unblocked and focused on the highest-value work. You will operate with a high degree of autonomy, making informed product decisions while staying aligned with the broader Workspace strategy.

This is a great opportunity for a PM who wants to make a tangible impact on a product used by millions of employees worldwide, and who thrives in a fast-moving, collaborative environment.

• Own end-to-end product delivery for parts of the Workspace product: from problem definition and discovery through to release and iteration.
• Conduct ongoing customer research and discovery to deeply understand employee and IT team needs, translating insights into clear, prioritized product opportunities.
• Document requirements for features, ensuring engineering always has clarity on what to build and why.
• Lead agile ceremonies with your engineering and design triad: sprint planning, standups, backlog grooming, retrospectives, and demos.
• Collaborate cross-functionally with Design, Product Marketing, Sales, and Customer Success to coordinate launches and ensure alignment across the organization.
• Define success metrics for features and track outcomes post-release, using data to drive continuous improvement.
• Build strong relationships with customers and internal stakeholders, acting as the voice of the customer within the team.
• Stay informed on trends in AI, digital employee experience, and enterprise SaaS to inform product direction.

• 3–5 years of experience as a Product Manager in a B2B SaaS company, working closely with engineering teams in an agile environment.
• Familiarity with AI-powered product features or experience.
• Proven ability to drive product delivery end-to-end, from discovery and prioritization through to release, with minimal oversight.
• Strong discovery skills: experience running customer interviews, synthesizing qualitative and quantitative data, and translating findings into product decisions.
• Excellent collaboration skills: you build trust quickly with engineers, designers, and stakeholders across functions.
• Strong written and verbal communication: comfortable writing crisp user stories, presenting to leadership, and facilitating cross-functional discussions.
• Self-starter mindset: you are proactive, organized, and take ownership of outcomes rather than waiting to be directed.
• Professional-level English, spoken and written.

• Experience working on products related to Digital Employee Experience, IT operations, or enterprise workplace technology.
• Background in UX thinking or experience working in a product trio (PM, designer, engineer).
• Knowledge of agile frameworks and product discovery methodologies (e.g., continuous discovery, JTBD).

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their…