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Global Head, Customer Care Operations
Job in
1001, Lausanne, Canton de Vaud, Switzerland
Listed on 2026-08-23
Listing for:
Tandem Diabetes Care International
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Tandem Diabetes Care International in Lausanne is seeking a Senior Manager, Customer Care Operations to provide strategic leadership across international customer care operations, driving service excellence and customer satisfaction in multiple regions.
You will build scalable support capabilities, partner with Commercial, Operations, Supply Chain and IT teams, and define service standards across channels while leading continuous improvement initiatives and analytics to enhance customer outcomes.
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