Education Program Manager

Join us and shape the future of hospitality today !

EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.

We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.

The Graduate and Executive Education segment is a dynamic and fast-growing business unit of EHL Hospitality Business School. It has a growing portfolio of diverse offerings including short and open programs, custom programs, training solutions for professionals and organizations as well as the organization of study tours. It is also home to research institutes including the Institute of Customer Experience Management, Institute of Business Creativity, Hospitality Real Estate & Finance Institute, and Institute of Nutrition R&D.

To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.

As Education Program Manager, you will be responsible for our executive education programs' and EMBA level program’s implementation. You will work closely with internal stakeholders, subject matter experts, and industry partners you will create engaging learning experiences, ensure operational excellence, and support the continued growth and success of our executive education activities. Through your ability to coordinate diverse stakeholders and lead strategic projects, you will contribute to delivering high-impact learning experiences that address the evolving needs of professionals and organizations.

• Ensure clear, timely, and professional communication with program participants, faculty, partners, and stakeholders.
• Gather teaching program materials and information from stakeholders and liaise with internal and external stakeholders.
• Ensure smooth execution of all program operations, including technical aspects such as AV setup, simultaneous translation, and coordination of program materials from both internal and external parties.
• Support during the whole length of the program from one day to weeks (during program delivery, face to face on or off campus and virtual, some weekend work, evenings and travel required).
• Ensure expenditure of the program aligns with the program budget and follows expected margins.
• Ensure effective program delivery by utilizing and improving established workflows and processes to enhance the learner and client experience.
• Identify and cultivate strategic partnerships with organizations, industry associations, and thought leaders to enhance program offerings and expand market reach.
  
  Create program roadmaps and timelines to guide program development.
• Collaborate with partner for admission/recruitment process for programs.
• Collaborate with the program management team to optimize workflows, tools, and processes to support program implementation and enhance client satisfaction.

• You have a bachelor’s degree in a business-related area, ideally with a master's degree in hospitality/business related fields.
• You have a minimum of 7 years of professional experience in program…