Retail Operations & Development Specialist

Department: Olympic Foundation for Culture and Heritage

Location: Lausanne, Switzerland

Contract Type: Temporary (until the end of 2027)

Activity Level: 50%

The International Olympic Committee is the guardian of the Olympic Games and the leader of the Olympic Movement.

A truly global organisation, it acts as a catalyst for collaboration between all Olympic stakeholders, including the athletes, the National Olympic Committees, the International Federations, Organising Committees for the Olympic Games, the Worldwide Olympic Partners and Olympic broadcast partners. It also collaborates with public and private authorities, including the United Nations and other international organisations.

As the Retail Operations and Development Specialist you will be responsible for maintaining business continuity of the Olympic Museum Shop retail operations, under the supervision of the Senior Olympic Museum Shop Manager, ensuring high-quality visitor experience.

• Coordinating Olympic Museum Shop operations (product range, display and promotion) in cooperation with the Client Services teams;
• Analysing and monitoring inventory;
• Monitoring product performance (sell-through, product turnover and other performance indicators).

• Liaising with suppliers;
• Tracking orders (purchase orders);
• Coordinating with the Procurement, Finance and Logistics teams;
• Monitoring costs and product mark-up.

• Devising new products;
• Collaborating and coordinating with Television & Marketing Services (TMS) (adherence to the merchandising /style guides, etc.);
• Maintaining operational oversight of product development (from approval to production);
• Coordinating with suppliers (briefings, follow-up and approval);
• Managing restocking;
• Following up on lead times and deliveries with the logistics team.

• Updating the product catalogue: product photos, pre-production visuals, etc;
• Maintaining the quality of the item specification database (descriptions and key information (customs codes, stock keeping units, etc.)).

• Degree in Business, Retail Management or a related field, combined with relevant experience in product development, merchandising, retail, licensing or consumer products.
• Native French speaker with professional proficiency in English.
• Experience coordinating suppliers and managing projects or products across different stakeholders and work streams.
• Strong commercial awareness, with an understanding of product development, retail operations, merchandising, and brand-related considerations.
• Excellent organisational skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
• Proactive, adaptable, and collaborative, with strong communication skills and the ability to build effective relationships with internal and external partners.
• Digitally savvy, with advanced Excel skills and confidence using collaborative and business tools; experience with Adobe Illustrator, SAP, Power BI or product information management systems would be considered an asset.

Come and join an organisation where the spirit of inclusion, gender equality and diversity is embedded in its DNA and which focuses on what unites us – a passion for sport and its values. Work in a flexible and rewarding environment which offers competitive employee benefits and numerous incentives to live a sustainable, healthy and active life. By joining us, you become part of the Olympic Movement and help to build a better world through sport.

You will have the opportunity to work with people of more than 70 nationalities.