Engineering Manager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 millionemployees.

Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people  cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy  have millions of endpoints deployed, we’ve surpassed $200M in ARR, and we’ve secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

Job Description

We are looking for an Engineering Manager with a fervent desire to learn and innovate. You challenge the status quo, and you are determined to help Nexthink stay on the leading edge of digital employee experience.

As an Engineering Manager, you play a key role in leading more than one engineering teams that are at the heart of Nexthink’s solution. To be successful in this role,
you need a strong mix of management and technical skills, and the ability to work in a fast-paced environment, going from high-level strategy roadmap and architecture to implementation details. We are looking for an outcome (as opposed to output) oriented professional.

Job duties:

• Build a high-performing engineering team including hiring, onboarding, coaching, performance improvement, and career progression of the engineers.
• Attract and retain the best talent
• Drive and lead the engineering processes, architecture, and technical roadmap within the team in alignment with the Engineering leadership team.
• Manage the technical debt, security, quality and technical decisions in an efficient and structured manner.
• Evangelize, drive and continuously improve our agile methodologies for software development to continue building our product iteratively and in a lean way.
• Instill Nexthink values as a building foundation for your team
• Work with Product Management and UX team to help writing effective user stories, to build effective product roadmap with your technical inputs and ensure the smooth and close collaboration with the engineers from discovery to delivery.
• Ensure coordination and full alignment between different agile teams across multiple locations as well as cross-department collaboration such as Marketing, sales, HR, or customer success.
• Ability to contribute technically within the team as required by bringing your experience in architectural decisions, code reviews, prototypes, codebase.
• Own problems from end-to-end, managing complexity, engaging directly with stakeholders to understand and minimise any impact to the business.
• Foster a culture of integrity, mutual respect, and collaborative decision-making.

• B.S. or Master in Computer Science
• Strong knowledge around the technology stack (like Java, Kafka, Postgres, Clickhouse, type script, Java script, react, AWS, CI/CD) and processes for full-stack development, microservices, and cloud architecture and deployment
• Previous experience with AI technologies (ML, NLP, LLM) is a plus
• Previous experience and excellent track record in a similar leadership role, building from scratch and leading engineering teams in an Agile environment
• Experience dealing with internationally distributed teams will be highly valued
• Ability to work in a multicultural and hypergrowth paced environment, managing effectively cultural gaps and embracing change
• Prior experience as software engineer or architect with an excellent…