À temps partiel Commis à la saisie des données​/Part Time Data Entry Clerk

(À temps partiel) Commis à la saisie des données // (Part Time) Data Entry Clerk

Présentation de l'entreprise
Turning Point Brands Canada a été fondée et créée en 2017 par notre équipe de direction qui possède plus de 30 ans d'expérience dans le marketing commercial, la distribution, la gestion de marque et la stratégie de prix dans des secteurs fortement réglementés : le cannabis, le tabac et le vapotage. En partenariat avec Turning Point Brands, propriétaire des droits de Zig‑Zag en Amérique du Nord, l'entreprise est prête à se développer et à s'appuyer sur cette marque emblématique sur le marché canadien.

De l'équipe de direction jusqu'aux échelons inférieurs, Turning Point Brands CA a constitué une équipe dotée des compétences dynamiques et agiles nécessaires pour prospérer dans ces secteurs fortement réglementés.

Company Overview
Turning Point Brands Canada was founded and established in 2017, by our management team that has 30+ years experience in trade marketing, distribution, brand management and pricing strategy in heavily regulated industries: cannabis, tobacco and vaping. Partnered with Turning Point Brands, the owner’s to the rights of Zig‑Zag in North America, the company is poised to grow and build on the iconic brand in the Canadian Market.

From the management team all the way down, Turning Point Brands CA has assembled a team with dynamic and agile skill sets, needed to thrive in these heavily regulated industries. We are an experienced team, with a company that is growing quickly and providing a lot of opportunity. We are flexible, collaborative and looking for people who want to quickly establish their place in a company and grow fast.

Position Overview
Le Data Entry Clerk est responsable de diverses tâches administratives et de coordination au sein du département des opérations. Ce poste garantit le bon traitement des commandes, des comptes clients et de la gestion des stocks, tout en main tenant une communication efficace avec les équipes de vente et de marketing. Le Internal Sales Coordinator joue un rôle crucial dans le soutien des opérations de vente, l’amélioration de la satisfaction des clients et la contribution à l’efficacité globale des processus de vente de l’entreprise.

Position Overview
The Data Entry Clerk is responsible for various administrative and coordination tasks within the operations department. This role ensures the smooth processing of sales orders, customer accounts, and inventory management while maintaining effective communication with sales and marketing teams. The Internal Sales Coordinator plays a crucial role in supporting the sales operations, enhancing customer satisfaction, and contributing to the overall efficiency of the company’s sales processes.

Key Responsibilities :

• Accurately enter key account sales orders into the system
• Enter transfer orders efficiently to ensure timely delivery
• Using a provided template, enter and set up new customer accounts in the fulfillment system
• Review Direct-to-Consumer (D2C) warranty claims and facilitate the replacement process to ensure customer satisfaction
• Enter sales return orders and replacement orders accurately
• Communicate out-of-stock items on sales orders to the sales team for replacement decisions, as needed
• Communicate with sales and marketing teams regarding inventory status and order processing, as needed
• Ensure timely and accurate information flow to support decision‑making processes
• Assist with inventory counts to ensure accurate stock levels, as required

Education and Experience :
High school diploma or equivalent; additional education or certifications in business administration or related fields is a plus. Previous experience in a customer service, sales support or coordination role is a plus.

Skills and

Qualifications:

High level of accuracy in data entry and order processing. Ability to manage multiple tasks and prioritize effectively. Strong verbal and written communication skills to liaise with internal teams and ensure clear information dissemination. Ability to handle warranty claims and coordinate replacements smoothly. Team

Collaboration:

Willingness to work closely with operations, sales and marketing teams. Familiarity with Microsoft NAV and templates for entering data is a plus. Proficiency in English is required to review, enter, and process information and reports received in English from customers and partners located outside Quebec.