UX Content Specialist

Content & UX Specialist (Contract/Hybrid Role)

Location:

Laval

Level: Intermediate (2-5 years of experience)

We are looking for an Content & UX Specialist to join our team and contribute to the creation, optimization, and management of digital content across multiple platforms. This role is ideal for someone with strong writing skills, a passion for user experience, and the ability to collaborate across teams to deliver effective content to diverse audiences.

• Content Management: Oversee content creation, maintenance, and depublication. Manage content libraries for easy access and efficiency.
• Cross-Functional Collaboration: Work with multiple teams to deliver content via the best channels (e.g., newsletters). Co-develop brand voice and tone guidelines.
• User Research & UX: Conduct research on user preferences and behavior. Simplify user journeys to enhance accessibility and understanding of information.
• Content Creation & Optimization: Write engaging and informative content. Analyze and improve existing content for clarity and effectiveness.
• Training & Support: Train internal teams on content creation, UX principles, and best practices.

• Experience in User Experience (UX) and written communications.
• Strong writing and content creation skills.
• Proficiency in SharePoint.
• Fluent in French and English (spoken and written)