Customer Service Agent

Position: Full-Time Customer Service Agent
Become a Customer Service Agent at Sterling Marking Products in Laval, Quebec. This entry-level, full-time role is perfect for building your retail and office equipment expertise.

Sterling Marking Products is seeking a dedicated Customer Service Agent for its Laval location. With a permanent position offering 37 hours a week, you will engage with customers and support their needs. Candidates should have a college diploma and some customer service experience to thrive in this role.

Key Responsibilities:

• Assist customers with inquiries and product information

• Process orders and handle customer transactions

• Maintain accurate records of customer interactions

• Collaborate with team members to resolve issues

• Provide feedback to improve customer service operations

Requirements:

• College diploma or certificate required

• 1-2 years of relevant customer service experience

• Strong communication and interpersonal skills

• Ability to work 37 hours per week

• Commitment to providing high-quality customer service

Enjoy a rewarding entry-level career helping customers at Sterling Marking Products in Laval.
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