Customer Service Representative at EMCO

Launch your career in customer service with EMCO Corporation as a Customer Service Representative. Engage with clients through various communication channels while providing exceptional sales support.

At EMCO Corporation, you will play a pivotal role in delivering top-tier customer service. Your responsibilities will encompass answering inquiries, generating sales leads, and managing orders for our Profit Centres. With a dedication to innovation, you will also support the Outside Sales team while ensuring customer satisfaction throughout your interaction.

Key Responsibilities:

• Answer customer calls, emails, and walk-in inquiries

• Research and recommend suitable products for customers

• Process sales orders and follow up on deliveries

• Manage customer relationships to retain and grow the client base

• Document and resolve customer order issues as needed

Requirements:

• Grade 12 diploma or equivalent

• Minimum 1 year in customer service or counter sales

• Proficiency in Microsoft Office software

• Strong verbal communication and relationship-building skills

• Ability to multitask in a fast-paced environment

Elevate your customer service skills while contributing to EMCO's success in the construction industry.
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