Trust Customer Experience

Be a part of TD Canada Trust's dynamic team as a Customer Experience Associate in Laval, Quebec. Delight customers with your expertise in banking services and transaction handling while ensuring their needs are met.

In this role, you’ll engage directly with customers, process financial operations, and provide pertinent product advice. This position is essential for fostering strong relationships and enhancing customer loyalty r proactive communication and problem-solving skills will be vital to succeed.

Key Responsibilities:

• Efficiently process deposits, withdrawals, and payments

• Understand and address customer inquiries with solutions

• Manage customer concerns effectively while escalating as needed

• Drive achievement of business targets through service promotion

• Foster a positive working environment through teamwork

Requirements:

• Completion of high school and at least 1 year of experience

• Organizational and administrative abilities in fast-paced settings

• Proficiency in MS Office and internet use

• Strong communication skills with a customer-focused approach

• Ability to mult-task and pivot when priorities shift

Provide great service and shape outstanding experiences for customers at TD Canada Trust.