Strategic Customer Advocate Lead
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Fortra is seeking a Customer Advocacy Manager in Canada to manage strategic customers and act as a trusted advisor between customers and internal Secure Data Exchange teams. You will drive positive customer experiences, champion customer needs, and translate the voice of customers into product feedback to grow the footprint.
The role requires strong relationship skills, deep product understanding, and the ability to coordinate cross-functional teams.
Our team is growing, and we are hiring a Strategic Customer Advocate Lead in Canada.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Advocate Lead role in the description above.
We appreciate your interest in this position.
Join Fortra and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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