Service Specialist at Alfa

Become a Product & Application Specialist - Service at Alfa Laval, enhancing customer satisfaction through technical expertise and efficient service delivery. Engage with partners and customers to promote superior experiences.
As a vital team member, you will deliver complex quotes and proposals while offering critical support for the service sales organization. Your background in engineering and familiarity with Alfa Laval equipment will enable you to respond adeptly to customer needs. This position promises the opportunity to develop professionally while making a valuable impact.

Key Responsibilities:

• Develop superior customer engagement strategies

• Manage preparation of service agreements and proposals

• Proactively suggest upgrades and solutions for clients

• Handle offer backlogs using CRM software effectively

• Provide essential product support to field service teams
Requirements:

• Engineering degree and a year of industrial technical experience

• Trade qualifications with Alfa Laval device expertise

• Over 4 years in related roles with Alfa Laval

• Experience in industrial technical and customer service

• Detail-oriented with solid communication skills
Contribute your skills in technical support and service excellence at Alfa Laval while driving innovation in customer solutions.
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