National Clinical Specialist Job Laval area,Province de Québec Canada,Healthcare

Work Shift:

DAY

Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

ESSENTIAL FUNCTIONS PERFORMED

Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians on all Merit products.

Answers clinical questions from doctors, technicians, sales representatives, etc.

Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.

Follows up on previous product evaluations and conversions or complaints that require additional information.

Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.

May ensure clinical details involving customer complaints are documented.

May attend meetings to help determine which events/incidents require notification to regulatory authorities.

Liaison between the lab/customers and Sales Representatives.

May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.

Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.

Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field.

May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.

Provides information on new technologies, procedures and changes in the medical device industry.

May develop product training and procedural materials.

May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.

Works with the T.I.A. Department to improve existing products and the development of new products.

May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.

Performs other related duties and tasks as required.

ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS

Lifting -- Not to exceed 50 lbs.

-- local practice may apply.
Writing
Sitting
Standing
Bending
Visual acuity
Color perception
Depth perception
Reading
Field of vision/peripheral

SUMMARY OF MINIMUM QUALIFICATIONS

Education and/or business experience equivalent to a related Bachelor's Degree.
A minimum of five years of hands-on medical experience.
Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred.
Medical product sales and sales training experience preferred.
Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
A thorough understanding of training and development techniques.
Good analytical skills and the ability to understand complex issues.
Excellent organizational skills and the ability to coordinate large programs.
Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

COMPETENCIES

Product training
Skill assessment testing
Training curriculum/program development
Product trouble shooting
Interpersonal communication skills

COMMENTS

Infectious Control Risk Category I:
The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs. Risk category I states employment and procedures that will require exposure. To see more on our culture, go to

Founded in 1987, Merit Medical Systems, Inc. is a leading manufacturer and marketer of proprietary disposable medical devices used in interventional, diagnostic and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care and endoscopy. Merit serves client hospitals worldwide with a domestic and international sales force and clinical support team totaling in excess of 500 individuals. Merit employs approximately 6,000 people worldwide with facilities in South Jordan, Utah;
Pearland, Texas;
Richmond, Virginia;
Aliso Viejo, California;
Maastricht and Venlo, The Netherlands;
Paris, France;
Galway, Ireland;
Beijing, China;
Tijuana, Mexico;
Joinville, Brazil;
Ontario, Canada;
Melbourne, Australia;
Tokyo, Japan;
Reading, United Kingdom;
Johannesburg, South Africa; and Singapore.

UNDERSTAND. INNOVATE. DELIVER. Merit Medical is a leading manufacturer and marketer of proprietary disposable medical devices used in interventional, diagnostic and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care and endoscopy. Merit has made it a priority to understand customers, innovate, and deliver life-changing products and services.

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