Alfa Customer-Focused Product Specialist

Transform customer interactions as an Alfa Laval Customer-Focused Product Specialist, providing essential support for product applications and services. This full-time position is available in Scarborough, ON or Edmonton, AB.

In this role, you will be integral to customer satisfaction, delivering complex quotations and proactive solutions. Your hands-on experience with Alfa Laval equipment will shine as you collaborate with sales and service teams to address customer needs and enhance the operational workflow within the company.

Key Responsibilities:

• Foster positive customer experiences through effective support

• Generate accurate service offers and proposals

• Identify potential upgrade solutions for customers

• Collaborate with teams to manage offer backlog effectively

• Provide technical support to field service personnel

Requirements:

• Engineering degree or equivalent with at least 1 year of experience

• Extensive hands-on experience with Alfa Laval systems

• Proficient in technical drawing interpretation

• Excellent communication skills and detail orientation

• Knowledge of CRM systems is advantageous

Leverage your technical expertise and customer-focused mindset to impact Alfa Laval positively.
#J-18808-Ljbffr