Lead Risk Operations Manager

Position: Lead Risk Operations Manager at Shakepay
Join Shakepay as the Lead Risk Operations Manager to shape financial services in Canada through top-notch risk management. Focus on user experience alongside risk mitigation strategies in a remote-friendly setting.

In this senior management role, you will implement best-in-class risk solutions while nurturing a high-performing team. Bring your 5+ years of risk management experience from fintech to lead strategies balancing operational efficiency and customer satisfaction. Engage with product and engineering teams to innovate fraud detection methods and streamline processes.

Key Responsibilities:

• Spearhead fraud awareness and risk operations within Shakepay

• Collaborate with data science on detection systems

• Develop and report on fraud insights for optimizations

• Enhance user experience around security protocols

• Build effective teams and lead performance culture

Requirements:

• 5+ years in fintech risk management

• Knowledge of industry fraud prevention technologies

• Ability to work collaboratively in a fast-paced setting

• Experience in crafting data-driven strategies

• Strong leadership skills in high-performance environments

Drive Shakepay’s risk management to new heights while prioritizing customer experience as a Lead Risk Operations Manager.
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