Senior Business Analyst, Digital

Job Description What is the opportunity?

In this role you will get the opportunity to join RBC’s Digital BA team in delivering exceptional digital banking experiences to our clients across different platforms. You will be responsible for requirements analysis activities on medium to large size projects where you will drive requirements planning, elicitation, analysis, documentation, and management. The ideal candidate will have a proven track record of success in both business and systems analysis, a deep understanding of agile methodologies, strong agile experience, digital product experience, a background in financial services and a passion for digital banking platforms.

• Develop requirements plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates.
• Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
• Lead requirements prioritization and leverage techniques to identify business priorities.
• Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, review and prioritization.
• Act as a liaison between business and technical teams, ensuring alignment and effective communication throughout the project lifecycle.
• Analyze and document detailed business requirements and system requirements using enterprise standard requirements methodology.
• Verify requirements for quality and validate requirements with the impacted stakeholders.
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise and digital standards.
• Support Design, Development, and QE activities by providing requirements clarifications.

• 5+ years of experience as a Business Analyst and/or Business Systems Analyst, preferably within large Financial Institutions.
• Experience working on Digital banking projects and hands-on experience with agile methodologies and working on agile projects
• Strong experience in both business and technical analysis, with the ability to bridge the gap between business needs and technical solutions.
• Experience with user stories, business and systems specifications, business context diagrams, business process maps, use cases and user story maps.
• Experience in requirements elicitation techniques such as Document analysis, Interviews, facilitated workshops, Observation, Prototyping, Focus groups, Surveys

• Certified Business Analysis Professional (CBAP)
• Agile certifications such as Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or similar
• Experience in Loyalty programs

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Flexible work/life balance options
• Work in a dynamic, collaborative, progressive, and high-performing team
• Ability to make a difference and lasting impact

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.