Senior Security Operations Analyst

About Crexi

Crexi is reimagining commercial real estate with an AI-powered platform built to deliver smarter, more efficient solutions at every stage of the deal lifecycle. From real-time data and market insights generated by Crexi Intelligence, to targeted property marketing and seamless deal management through Crexi PRO, and a transparent, time-bound bidding experience with Crexi Auction— Crexi enables users to evaluate opportunities, maximize exposure, and close with speed and confidence.

To date, Crexi has facilitated over $1 trillion in transactions, 8.6 billion square feet leased, and supports a growing community of more than 2 million monthly active users.

Crexi’s mission is to catalyze the next generation of commercial real estate through three core pillars:
Access, Innovation, and Connection. Crexi’s platform democratizes CRE by providing unprecedented access to market insights and opportunities, accelerates CRE deal making with purpose-built technology that enhances speed and transparency; and empowers CRE professionals with a centralized platform designed for real-time collaboration and success.

The Senior Security Operations Analyst is Crexi’s primary internal security practitioner, responsible for day-to-day security operations, threat detection and response, and maintaining a strong security posture across the organization. Reporting to the Director, Information Technology, this role serves as the internal first line of defense for security events, protecting company systems, endpoints, identities, and data against evolving threats.

• Monitor and triage security alerts, serve as the first internal escalation point for managed SOC vendors, investigate flagged incidents, and maintain accurate, timely incident logs.
• Manage endpoint security tooling, administer EDR and MDM platforms, enforce policy compliance across employee devices, and remediate vulnerabilities identified through scans or alerts.
• Owns identity and access management (IAM) policy, access review design and audit reporting.
• Run the phishing simulation and security awareness program, schedule and manage campaigns, track completion rates, report results to leadership, and follow up with repeat offenders or high‑risk user groups.
• Support SOC 2 evidence collection, pull logs, screenshots, and control artifacts on a recurring cadence to support corporate‑side controls for audit and compliance readiness.
• Maintain security documentation, keep runbooks, incident response procedures, and access control policies current, accurate, and accessible.
• Partner with IT and engineering on security architecture reviews, vulnerability management, and secure configuration standards to reduce attack surface.
• Support vendor and third‑party security assessments, including reviewing security questionnaires and tracking remediation commitments.
• Track and report key security metrics, alert volumes, mean time to respond, endpoint coverage, phishing click rates, and open vulnerabilities, on a recurring basis to the Director, IT.
• Leverage AI‑assisted threat detection and SIEM analytics to improve alert fidelity, reduce noise, and surface high‑priority incidents faster.
• Evaluate and pilot AI‑powered security tools (e.g., AI‑assisted SOAR, behavioral anomaly detection) to augment manual investigation workflows and accelerate response.
• Performs other duties as assigned.

• Strong working knowledge of security operations concepts: threat detection, incident response, vulnerability management, and identity and access control.
• Hands‑on experience with EDR platforms (e.g., Crowd Strike), MDM tools, and SIEM or log management platforms.
• Working knowledge of IAM principles and tools (e.g.,Azure AD / Entra ), including SSO, SCIM, and privileged access management.
• Familiarity with SOC 2 trust service criteria and the practical evidence collection requirements for a corporate IT environment.
• Strong written communication skills, able to produce clear incident reports, runbooks, and executive‑facing security summaries.
• Detail‑oriented and organized, with the ability to manage multiple open incidents, tasks, and recurring compliance obligations…