Information Risk Management Senior Specialist; IRO

The Information Risk Management Senior Specialist is part of the NA IRO team and supports a director who is responsible for a business unit or Segment in North America. The role is expected to take on a wide range of responsibilities related to 2nd Line oversight and challenge activities.

• Independently complete Issue and CAP oversight.
• Review IT incidents and reportable events to assess whether the root causes are correctly identified and risks and controls are properly assessed.
• Provide oversight and challenge on the Information Risk Assessments (IRA) for significant technology changes.
• Provide oversight and challenges on third parties as per the requirement of Manulife standards.
• Review the quality of the Risk and Control Self-Assessment (RCSA) and provide oversight and challenge in accordance with the Standard.
• Review the quality of Disaster Recovery plans and the testing and provide oversight and challenge.
• Help maintain PowerBI dashboards that contain IRM risk data for US and Canada Segments

• University degree
• Working knowledge of risk management and information technology and cyber security

• Own It
• Proactive
• Embrace change and challenge
• Strong presentation and organization skills
• Ability to develop and maintain rapport with stakeholders and risk partners
• Collaborative mindset
• Curious and willing to learn new skills
• Strong time management and organizational skills to manage multiple tasks and changing priorities

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Hybrid