Services Project Manager III

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market‑leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast‑paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know.

We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

Services Project Manager III

• The Services Project Manager III manages key client projects, and is responsible for the coordination and completion of projects on time, within budget and within scope.
• The Service Project Manager III sets deadlines, assigns responsibilities and monitors and summarizes the progress of a project, and will also be responsible for developing and delivering presentation materials.
• Responsible for managing key client projects
• Ensures all projects are delivered on‑time, within scope and within budget
• Defines project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Responsible for developing and delivering presentation materials.
• Develops a detailed project plan to monitor and track progress
• Sets deadlines, assigns responsibilities and monitors and summarizes the progress of a project
• Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
• Leads meetings with internal and external stakeholders
• Reports and escalates to management as needed
• Creates and maintain comprehensive project documentation
• Develops comprehensive project plans to be shared with clients as well as other staff members
• Develops spreadsheets, diagrams and process maps to document needs

• Bachelor’s degree or higher or equivalent additional years of experience; applicable functional experience in the discipline or a closely related function.
• Practical experience in Services Project Management or a closely related function.
• Demonstrated ability to deliver work of moderate to high complexity in a global software, SaaS, technology, insurance technology, or comparable business environment.
• Experience working independently with limited day‑to‑day instruction and collaborating across teams is required.
• Advanced degree, professional certification, or specialized training relevant to Services Project Management.
• Experience improving processes, tools, reporting, controls, or operating practices within the function.
• Experience partnering with distributed teams and stakeholders…