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Director, Customer Success & Technical Account Management

Job in Laval, Province de Québec, H0A, Canada
Listing for: Everbridge
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management, Account Manager
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 170000 - 187000 CAD Yearly CAD 170000.00 187000.00 YEAR
Job Description & How to Apply Below

Everbridge seeks a strategic Manager of Customer Success & Technical Account Management to lead a team of CSMs and TAMs, enabling measurable value and long-term customer success. You will drive outcomes, adoption, health, retention, and growth across a defined customer segment while partnering with cross-functional teams.

The role emphasizes coaching, performance management, and scalable processes to meet aggressive business goals in a fast-paced environment.

Our team is growing, and we are hiring a Director, Customer Success & Technical Account Management in Canada.

The following position is for a Director, Customer Success & Technical Account Management with Everbridge.

Our organisation is growing, and we are hiring a Director, Customer Success & Technical Account Management in Canada.

This position is for the Director, Customer Success & Technical Account Management role at Everbridge.

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