Customer Service Representative

Join to apply for the Customer Service Representative role at Capitol Federal® Savings Bank

Do you enjoy helping customers achieve their financial goals? Capitol Federal is looking for a Customer Service Representative to join our team!

• Help customers open checking, savings, and other accounts that fit their goals.
• Originate, process and close a variety of consumer loans.
• Process deposits, withdrawals, and other transactions with accuracy and efficiency.
• Answer questions, resolve issues, and make every interaction feel personal.
• Collaborate with teammates to deliver world-class customer service.

• 1-3 years of new accounts experience; consumer lending is preferred.
• Strong attention to details and accuracy.
• Exceptional customer service skills with the ability to build lasting relationships.
• A team-oriented mindset and commitment to shared success.

Join a team that values performance, customer relationships, and career growth. Let's grow together!

To learn more or apply go to

Cap Fed is an equal opportunity employer.

Entry level

Full‑time

Customer Service

Consumer Services