Senior Customer Service Representative

Own demand generation end to end as the Senior Customer Service Representative who builds Lockheed Martin's reputation in a crowded market. Bring Service Now and Empathy sharpened over 7 years, and Lockheed Martin answers with $81,000 - $123,000 plus a clear path up.

• Test messaging variations and iterate based on performance data
• Own the funnel from first click to closed-won, top to bottom
• Walk the Lawrence, KS territory and know it better than the map
• Beat last quarter's $81,000 - $123,000 number without burning the pipeline
• Find the question-everything hook that makes Lawrence, KS prospects lean in

• A collaborator's reflex to share credit and absorb blame
• Hands-on familiarity with Customer Service, sharpened by Salesforce Service Cloud side projects
• Customer-focused outlook with strong interpersonal skills
• A growth mindset that treats feedback as fuel, not threat

Trusted by businesses nationwide, Lockheed Martin operates a remote-friendly sales marketing platform from its Lawrence base. Autonomy here comes with a partner: ask for help the moment you're stuck on Empathy.

We pair a $81,000 - $123,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

Just updated, just confirmed, just waiting on the right applicant.